Privacy Policy

1. Overview

This policy describes how rentscrantonapartments.com (hereinafter referred to as the "Platform" or "we") collects, uses, and protects users' personal data in the context of our thermal efficiency analysis and energy audit services.

2. Data We Collect

For the purpose of providing technical studies and reports, we may process the following categories of data:

• Contact Data: name, email address, phone number, voluntarily provided through the contact form.
• Property Technical Data: information about the building type, year of construction, building materials, existing HVAC systems, provided for analysis.
• Usage Data: technical information about interaction with the Platform (IP address, browser type, pages visited) collected through cookies and similar technologies.

3. Purpose of Data Processing

We process your data exclusively for:

• Generating and providing personalized reports on energy audits and heat transfer coefficients.
• Technical communication regarding requested studies.
• Improving the services and technical content of the Platform.
• Compliance with legal obligations.

4. Cookies and Tracking Technologies

The Platform uses strictly necessary cookies for basic functionality (e.g., security). We do not use third-party marketing or advertising cookies. Analytics cookies (e.g., for measuring anonymous traffic) are used only with your explicit consent, managed through the consent banner.

5. Sharing with Third Parties

Your personal data is not sold or rented. We may share it only with:

• Technical service providers (e.g., hosting) working on our behalf under strict confidentiality agreements.
• Competent authorities, only if required by law.

6. Your Rights

In accordance with data protection legislation (GDPR), you have the following rights:

• Right of access to your personal data.
• Right to rectification of inaccurate data.
• Right to erasure ("right to be forgotten") under certain conditions.
• Right to restriction of processing.
• Right to object to processing.
• Right to data portability.
• Right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact the Data Protection Officer (see section 8).

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction. Technical data about properties is stored and processed on secure servers.